Hopefully you love everything you have purchased, but if something does not work out, we’re here to help! 

All purchases may be returned within 14 days.

Please ensure that items are unworn, unwashed, and undamaged.

Note: All items must be returned with any original packaging, including any tags the item came with.

Please see below for exceptions & rules:

Worn items, washed items, or items damaged by customer will not be accepted for return.

Original tags (if applicable) must be attached & intact.

If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.

Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:

Intimates, Jewelry, and all other items under “Accessories”

Any items marked 50% off or more at time of sale

Please note: Items will be shown as final sale when they are put in your cart and will also show up as final sale on the receipt included with your order.

We ask that if you wish to return an item purchased that you return the item using the same packaging that it was delivered with.

All returns are subject to evaluation by Three Painted Arrows staff.

When mailing a return:

Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our warehouse!

Please provide either the original receipt or include a piece of paper with your name and order number in the package.

Send returns to the following:

Three Painted Arrows 
1088 Old Elk Neck Rd 
Elkton, MD 21921

Types of Returns

Return for an exchange:

We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s).

Return for a refund:

Must be postmarked within 14 days of the original order date.

Return shipping costs are the customer’s responsibility.

If using a label provided through our return portal, the customer agrees to have the cost of the shipping withheld from their refund.

All in-stock orders (both standard and expedited) are processed within 1-2 business days.

Note: if you place an order after 12pm EST on a Friday, your order may not be shipped until the following Monday.

Once an order has been placed, we can’t edit the address you’ve entered or the items within the order. If you have a question, please contact threepaintedarrows@gmail.com

We accept payments from Visa, Mastercard, Discover, and American Express as well as debit cards from over 50 countries using Paypal.

You do not need a Paypal Account to pay for an item. Simply choose, “Pay with a card” during checkout.

We currently do not accept prepaid Visa, Mastercard, or American Express Giftcards.